This Subscription Agreement is entered into between you and the Lensart Team, the developer and operator of the Lensart App. This Agreement governs your purchase and use of the paid subscription services provided through the App, including access to premium artistic frame libraries, ad-free experience, and exclusive editing features. By purchasing or activating the Subscription Services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement, as well as our Terms of Use and Privacy Policy. If you do not agree with any part of this Agreement, please do not purchase or use the Subscription Services.
The Lensart Subscription Services provide you with enhanced access to the App's premium features, which are not available in the free version. The specific content of the Subscription Services includes, but is not limited to:
Unlimited access to the premium frame library, including exclusive vintage oil painting, high-definition texture, and limited-edition artistic frames that are updated regularly;
Advanced editing features, such as custom frame size adjustment, multi-layer frame overlay, and professional color matching tools;
Priority technical support and early access to new features of the App.
The scope of the Subscription Services may be adjusted from time to time, and we will notify you of any material changes through a pop-up prompt in the App or via the contact information you have provided (if any).
We offer multiple subscription plans for you to choose from, including but not limited to monthly subscriptions and annual subscriptions. The specific subscription periods and pricing are displayed in the App's subscription page when you make a purchase. The pricing is subject to local currency conversion and may vary by region, which will be clearly indicated before you confirm the purchase.
You agree to pay the subscription fee at the price specified for the selected plan. The payment will be processed through the official payment channel integrated in the App (e.g., Apple App Store Payment). By confirming the subscription, you authorize us to collect the subscription fee through the selected payment method.
All Lensart subscriptions are set to automatically renew by default, unless you cancel the automatic renewal before the end of the current subscription period. To avoid being charged for the next subscription period, you must cancel the automatic renewal at least 24 hours before the expiration of the current period. The cancellation method is as follows: Open your device's Settings > [Your Name] > Subscriptions > Select Lensart > Cancel Subscription/Renewal.
We will send you a reminder notification of the upcoming automatic renewal and the corresponding fee at least 24 hours before the end of the current subscription period, which will be displayed in the App or sent via push notification.
You may cancel the Subscription Services at any time. After cancellation, the Subscription Services will remain valid until the end of the current subscription period, and no refund will be provided for the remaining days of the current period. After the current period expires, the automatic renewal will be terminated, and you will no longer be charged for subsequent periods.
Refunds for the Subscription Services are subject to the refund policy of the Apple App Store. Generally, we do not provide refunds for already completed subscription payments, except in the following cases:
The Subscription Services cannot be used normally due to our technical faults, and we fail to resolve the issue within a reasonable time;
You are charged incorrectly due to system errors (e.g., duplicate charges, incorrect amount charges);
Other situations that comply with the mandatory refund provisions of local laws or the App Store's official refund policy.
If you need to apply for a refund, please contact us via the email provided in Section 8, and we will assist you in processing the refund application in accordance with relevant regulations.
During the valid subscription period, you have the right to use the Subscription Services in accordance with this Agreement. At the same time, you agree to abide by the following obligations:
The Subscription Services are for your personal, non-commercial use only. You shall not share, lend, lease, or transfer your subscription account or the right to use the Subscription Services to any third party;
You shall not use the premium frame resources or exclusive features provided by the Subscription Services for commercial purposes, including but not limited to reproducing, distributing, selling, or using them in commercial advertisements without our prior written permission;
You shall comply with our Terms of Use and Privacy Policy, and shall not engage in any behavior that violates laws, regulations or infringes upon the legitimate rights and interests of us or third parties when using the Subscription Services;
You shall be responsible for the security of your device and the payment account used for the subscription. If any unauthorized use of your subscription or payment account occurs, you shall promptly notify us and the relevant payment institution to handle it.
All intellectual property rights related to the Subscription Services, including but not limited to the premium frame templates, exclusive editing tools, and related content provided by the Subscription Services, are exclusively owned by the Lensart Team. Your subscription does not grant you any ownership of these intellectual property rights, but only a limited, non-transferable, non-exclusive right to use them during the subscription period.
You shall not infringe upon our intellectual property rights in any form when using the Subscription Services. Without our prior written permission, you shall not reverse-engineer, decompile, or extract the premium resources of the Subscription Services.
You may terminate the Subscription Services by canceling the automatic renewal in accordance with Section 2.3. The Subscription Services will be terminated after the end of the current subscription period.
We reserve the right to suspend or terminate your access to the Subscription Services immediately without prior notice if you violate any provisions of this Agreement, our Terms of Use, or engage in any illegal or harmful activities. In such cases, we will not refund any unused subscription fees, and you shall bear all losses caused to us.
We may also suspend or terminate the Subscription Services due to force majeure, changes in laws and regulations, or operational adjustments. In such cases, we will notify you in advance and refund the corresponding unused subscription fees (calculated on a pro-rata basis) to you.
We may revise this Agreement from time to time to adapt to changes in laws, regulations, or the Subscription Services. When we make material changes to this Agreement, we will notify you by displaying a pop-up window in the App or sending a push notification at least 7 days before the changes take effect. If you do not agree to the revised Agreement, you may cancel the Subscription Services before the changes take effect. Your continued use of the Subscription Services after the revised Agreement takes effect constitutes your acceptance of the changes.
The Subscription Services are provided "as is" and "as available" without any express or implied warranties. We do not make any warranties regarding the Subscription Services, including but not limited to:
The Subscription Services will be error-free, uninterrupted, or fully compatible with all devices and operating systems;
The premium resources and exclusive features provided by the Subscription Services will meet your specific needs or expectations;
The security, reliability, or integrity of the Subscription Services.
We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Subscription Services, except for damages caused by our intentional or gross negligence.
If you have any questions, suggestions, or complaints about this Agreement or the Subscription Services, please contact us via email:
We will review your inquiry and respond to you within 3-5 business days.